FAQ

For decades, the versatility and flexibility of aluminum has stirred the imagination of designers, engineers, and architects and has made this the material of choice for numerous product applications. Aluminum is a lightweight, durable, easy-to-clean, non-toxic, UV and moisture-resistant finish. It is also 100% recyclable and environmentally friendly.

Your aluminum frame cabinet door design should match the overall design of your kitchen. Are you looking for ‘frameless’ look or visibility of the aluminum? You can choose from our wide or narrow aluminum frames depending on how much aluminum reveal you want to see. If you are trying to match your aluminum frame cabinet doors to your kitchen appliances, look for matching brushed stainless steel anodizing options. Other popular anodizing options include natural aluminum, polished chrome, mirror, brushed bronze, etc. Whatever your design is, our custom aluminum extrusions and glass insert selection will give your cabinets a clean, modern, and exquisite look.

By definition, anodizing is a process for finishing aluminum alloys that employs electrolytic oxidation of the aluminum surface to produce a protective oxide coating.

When it comes to coatings, anodizing is as safe and environmentally friendly a process as is available today.

You will need to do this if you want us to drill your new doors for hinge holes. To measure for hinge holes you will need to do the following:

1. Measure from the top edge of the door to the center of the top hinge hole for the top hinge position
2. Then measure from the bottom edge of the door to the center of the bottom hinge hole for the bottom hinge position. It is important to measure every door as some hinge hole positions may vary.

If your door has more than two hinge holes we recommend the following:

1. If the door has three hinge holes, measure from the top edge of the door to the center of the hinge in the middle. If the middle hinge is exactly halfway up the door, specify the position as ‘center’.
2. If the door has four hinge holes, measure the two top hinges from the top edge of the door to the center of each hinge. Then measure the two bottom hinges from the bottom edge of the door to the center of each hinge.

Limited Product Warranty: All products sold by Cronos Design^® are guaranteed from defective workmanship, warpage or excessive twist (otherwise normal and tolerant under product specifications), and discoloration for a period of one (1) year from the date of shipment. Under this guarantee our obligation shall be limited to the repair and/or exchange of any product proved defective under normal use and proper care. This warranty will not apply to items improperly handled, stored, exposed to excessive heat, light, cold, humidity, improperly finished on the part of the customer, or improperly installed. Cronos Design^® will replace only the materials that were originally supplied. Any additional costs such as finishing, labor costs, etc. is not covered under this warranty.
All products are made to order and according to custom specifications; once your order is placed, no changes or cancellations will be permitted. Products are guaranteed to be the correct size and specifications as ordered by the customer. The customer must provide proof by returning any improperly manufactured items to Cronos Design® before any refunds are to be issued. All damages must be reported within first 14 days of the delivery. All original packaging must be saved for claim purposes. Cronos Design^® reserves the right to inspect all damage claims.

We no longer sell cabinet boxes.

We provide no installation services.

The doors come fully assembled (unless specified otherwise) and drilled for hardware (if specified). All you have to do is install the hinges on the door and the mounting plates on your cabinet.

Most of the hinges are compatible with aluminum frame doors. However, it is always a good idea to check with the hinge manufacturer to make sure that they are.

We generally use standard Blum hinges. If you'd prefer something else, please specify with the manufacturer the part/model number or boring/drilling pattern of your hinge.

Yes! Because the frame is narrow, you will need a hinge that will suit a narrow frame. Check out our page on hinges for narrow aluminum frames.

Yes! We can pre-drill for most hinges. You need to provide us with the type of hinge you are using, along with the drilling pattern, as well as the location of the hinge borings.

Yes, we supply Blum hinges that come with mounting plates and screws.

We do not ship our products with hinges installed as they may damage the product while in transit.

Our regular glass options (acid etched, clear, tinted, master glass) comes both tempered and non-tempered. Our painted glass and mirror options come with safety film adhered to the back of the glass.

For the frames, except Pisa, Imola, and Asti, where the glass is adhered to the frame, it is very easy to replace the glass. To do this, disassemble the frame by unscrewing the inside corner brackets, take the frame apart, carefully take out the remaining glass pieces. Then, slide the new glass into the gaskets and carefully reassemble the frame.

We are proud of our safe shipping record and take every precaution to ensure the merchandise reaches you safely. We will assist you in every way in case something does happen and work on replacements in a timely manner. All damages must be reported within the first 14 days of the delivery. Cronos Design® reserves the right to inspect all damage claims.

Our goal is to ship your order as quickly as possible — subject to the end of the production cycle, receipt of payment, and credit authorization.

Delivery and production dates are only estimates and are based on historical data and averages. Production starts within 24-48 hours after the order is placed and submitted to production, subject to the final approval of the order by the production manager. Business days are Monday through Friday, not including holidays.

We suggest cleaning our products with a cloth and water with very mild soap.

• Make sure cloths, sponges, etc., are grit-free.
• No harsh or strong chemicals.
• Avoid extreme temperatures.
• No abrasive cleaners.
• We suggest testing a small area first.

We suggest cleaning our products with a cloth and water with very mild soap.

• Make sure cloths, sponges, etc., are grit-free.
• No harsh or strong chemicals.
• Avoid extreme temperatures.
• No abrasive cleaners.
• We suggest testing a small area first.

Mirror: Common glass cleaners (Avoid using commercial cleaners with acid, ammonia, etc.). Aluminum Frame: (Refer to Our General Cleaning/Care Instructions)